Windermere Water Upgrade

The Windermere Water Upgrade & East Side Lake Windermere Project is underway. There are various components to the project, including:

  • Connecting the Windermere townsite water system to the existing Parr water system
  • Modifying the Water Treatment Plant’s SCADA system to work with the RDEK’s existing network
  • Fire hydrant and watermain upgrades in the Windermere townsite area

The Windermere townsite area is currently expected to be connected to the East Side Lake Windermere Water System in spring 2020. Once connected, the RDEK will work with the Interior Health Authority to lift the Water Quality Advisory.

Throughout the project, construction updates, newsletters and other information will be posted on this project page.

The Windermere Water Upgrade & East Side Lake Windermere Project is underway. There are various components to the project, including:

  • Connecting the Windermere townsite water system to the existing Parr water system
  • Modifying the Water Treatment Plant’s SCADA system to work with the RDEK’s existing network
  • Fire hydrant and watermain upgrades in the Windermere townsite area

The Windermere townsite area is currently expected to be connected to the East Side Lake Windermere Water System in spring 2020. Once connected, the RDEK will work with the Interior Health Authority to lift the Water Quality Advisory.

Throughout the project, construction updates, newsletters and other information will be posted on this project page.

  • Construction Update #10 - August 8, 2019

    2 months ago
    Eastside vs windermerewater

    Plans are moving ahead for a system-wide water shutdown in Windermere on Monday, August 12. Notices will be handed out starting tomorrow (Friday, August 9.19). The shutdown will begin around 8:30am on Monday August 12 and is expected to last until late afternoon/early evening. The Contractor will be working in the area in front of the fire hall. Eagle Rock will be busy with the work at hand, but if there’s something urgent or concerning, please contact Mark at (250) 571-8902.

    We have also scheduled an end of contract walk through for later next week. Eagle Rock is still working...

    Plans are moving ahead for a system-wide water shutdown in Windermere on Monday, August 12. Notices will be handed out starting tomorrow (Friday, August 9.19). The shutdown will begin around 8:30am on Monday August 12 and is expected to last until late afternoon/early evening. The Contractor will be working in the area in front of the fire hall. Eagle Rock will be busy with the work at hand, but if there’s something urgent or concerning, please contact Mark at (250) 571-8902.

    We have also scheduled an end of contract walk through for later next week. Eagle Rock is still working on finishing things up, but if there’s something that you notice has not been done, please send Elizabeth an email eahlgren@rdek.bc.ca with details so we can make sure to check on it before they move offsite.

    In non-RDEK related news, we have heard that the Province’s paving job is expected to be in Windermere sometime in October. Their project will overlay a new asphalt surface on many of the roads in the Windermere townsite area. The patching underway this week is required before an overlay can be installed.

    If you have any questions about the shutdown - or the construction in general - please contact Elizabeth at eahlgren@rdek.bc.ca or by phone in our Cranbrook RDEK office at 1-888-478-7335.

    We truly appreciate the community’s patience through all the construction this year. We are getting close to completing this first year’s work.



  • Construction Update #9 - August 1, 2019

    2 months ago

    Here is the latest construction update on the Windermere Water Upgrade project.

    Construction is nearing the end for this year, but we have one complete water system shutdown for Windermere before we are done. Tentatively set for Monday, August 12, this will be an all day water system shut down while Eagle Rock, the Contractor, connects the watermain in the highway to the existing system in front of the Fire Hall. As we get closer, we will confirm the date and notices will be provided. With the upcoming long weekend, Eagle Rock will be offsite Friday through Monday and...

    Here is the latest construction update on the Windermere Water Upgrade project.

    Construction is nearing the end for this year, but we have one complete water system shutdown for Windermere before we are done. Tentatively set for Monday, August 12, this will be an all day water system shut down while Eagle Rock, the Contractor, connects the watermain in the highway to the existing system in front of the Fire Hall. As we get closer, we will confirm the date and notices will be provided. With the upcoming long weekend, Eagle Rock will be offsite Friday through Monday and back on Tuesday.

    We have had a few people ask about treated water and the community upgrades, so thought we would share this information with everyone. Essentially, there are two components to the Windermere Treated Water Project:

    1. Providing the community with water from the East Side Lake Windermere water treatment plant. The watermain to connect the two systems has been installed. As we have found an opportunity to improve operation and eliminate a planned pressure reducing station, some more work is required around the water treatment plant before the treated water can flow to Windermere. The current schedule is to have Windermere connected in the spring of 2020. Once this work is complete, the entire Windermere water system will have treated water and the Water Quality Advisory signs at the entrances to Windermere will be removed. No-one in Windermere will have treated water until spring.
    2. Upgrading the water system in the community is the second component. Some areas of the Windermere water system are ageing and smaller diameter which limits fire flow availability. We are working on upgrading some of these areas to provide a more robust water system. This is the work that occurred within the community this year (Government/Sinclair/North St areas), and also includes some of the hydrants that are being added within the community. More upgrades are planned for next year, with details still under review. These upgrades are not related to who will receive treated water since it is one system and once the system is connected to East Side Lake Windermere water treatment plant, everyone on the Windermere water system will have treated water.

    Hopefully this clears things up, but if there are any additional questions, please reach out to Elizabeth Ahlgren, Project Supervisor at eahlgren@rdek.bc.ca or phone 250-489-2791.



  • Construction Update #8 - July 9, 2019

    3 months ago

    Eagle Rock, the Contractor, will be shutting of the water in two areas tomorrow.

    One area is around the North Street & Sinclair Avenue intersection, where the new watermain will be connected to the existing system. (Notices were previously delivered on Saturday for a Monday shutdown, but this work was then delayed and is now scheduled for tomorrow).

    Besides the watermain construction, we also have some hydrants that will be installed within the community. The second area that will be affected by a watermain shutdown tomorrow is for a hydrant being installed at the intersection of Selkirk Street and Swansea...

    Eagle Rock, the Contractor, will be shutting of the water in two areas tomorrow.

    One area is around the North Street & Sinclair Avenue intersection, where the new watermain will be connected to the existing system. (Notices were previously delivered on Saturday for a Monday shutdown, but this work was then delayed and is now scheduled for tomorrow).

    Besides the watermain construction, we also have some hydrants that will be installed within the community. The second area that will be affected by a watermain shutdown tomorrow is for a hydrant being installed at the intersection of Selkirk Street and Swansea Avenue. Other new hydrants expected this year include Selkirk & Victoria, Lake Drive, Park Drive and Taynton Road.

    Notices will be delivered this afternoon to all those expected to be affected by the shutdowns.

    If you have any questions about the shutdowns - or the construction in general - please contact Elizabeth at eahlgren@rdek.bc.ca or by phone in our Cranbrook RDEK office at 1-888-478-7335.


  • Construction Update #7 - June 28, 2019

    3 months ago

    We just wanted to touch base to let you know the Contractor is taking a long weekend. They will be back to work on Wednesday.

    Things within the community are wrapping up. Some finishing work was started this week. Next week will be focused on testing of the watermains installed in North Street and Sinclair.

    Hopefully the following week we will be able to start connecting the new watermain to the system. This will involve five tie-ins, which will mean more than one shutdown affecting different groups of homes. Notification will be provided in advance to the affected properties.

    Elizabeth...

    We just wanted to touch base to let you know the Contractor is taking a long weekend. They will be back to work on Wednesday.

    Things within the community are wrapping up. Some finishing work was started this week. Next week will be focused on testing of the watermains installed in North Street and Sinclair.

    Hopefully the following week we will be able to start connecting the new watermain to the system. This will involve five tie-ins, which will mean more than one shutdown affecting different groups of homes. Notification will be provided in advance to the affected properties.

    Elizabeth and her team are happy with the progress to date and we all appreciate the community's ongoing support.

    If you have questions, as always, Elizabeth is the best resource for you. She can be reached at eahlgren@rdek.bc.ca or 1-888-478-7335 in our Cranbrook RDEK office.

    Have a great weekend...and Happy Canada Day!


  • Construction Update #6 - June 24, 2019

    3 months ago

    Construction in Windermere continues to move ahead. The watermain in North Street between the community center and the Red Coach motel is almost installed. Water services, road crossings to connect the lanes off Sinclair and hydrants are still outstanding (although some of that work was done on Friday). Once the work is complete, there is about a week’s worth of testing followed by five tie-ins between the new and existing system to complete before the houses are switched off the overland water service to the new watermain. The five tie-ins will mean half-day to full-day water shutdowns and the affected...

    Construction in Windermere continues to move ahead. The watermain in North Street between the community center and the Red Coach motel is almost installed. Water services, road crossings to connect the lanes off Sinclair and hydrants are still outstanding (although some of that work was done on Friday). Once the work is complete, there is about a week’s worth of testing followed by five tie-ins between the new and existing system to complete before the houses are switched off the overland water service to the new watermain. The five tie-ins will mean half-day to full-day water shutdowns and the affected properties will vary. Notices will be provided ahead of time.

    Potentially during the next testing period, otherwise when the services are tied in, finishing up the lanes and putting some fences back up will occur. It has been quite some time for some properties, and we appreciate your patience.

    In terms of “finishing” the lanes, Eagle Rock, the contractor, will put a little topsoil and then hydroseed the lanes. This work will be done in the fall to help ensure the grass will take root. Once the hydroseed has been placed, we ask that vehicles stay off the lanes until summer so the roots can take.

    If you have questions about the project, please contact Elizabeth at eahlgren@rdek.bc.ca or 1-888-478-7335 in our Cranbrook office.


  • Construction Update #5 - June 13, 2019

    3 months ago

    Construction in Windermere continues to move ahead. The watermain in Sinclair between the store and the community center has been installed. Work was delayed the last day and a half while exploration into an unexpected watermain occurred. We believe we have it figured out now, but the newly discovered pipe needs to be capped. This requires a half day shutdown of the water system in the surrounding area.

    The overland water service will not be operational, including the first block of the lanes west of Sinclair (across from the pub & community center) and those properties on North Street both...

    Construction in Windermere continues to move ahead. The watermain in Sinclair between the store and the community center has been installed. Work was delayed the last day and a half while exploration into an unexpected watermain occurred. We believe we have it figured out now, but the newly discovered pipe needs to be capped. This requires a half day shutdown of the water system in the surrounding area.

    The overland water service will not be operational, including the first block of the lanes west of Sinclair (across from the pub & community center) and those properties on North Street both west & east of the community center. A portion of Wood Lane and Windermere Cemetery Road will also be affected. Notices were delivered yesterday afternoon and the shut down is expected to occur this morning.

    By late this morning, or early afternoon, Eagle Rock, the Contractor, should be back to installing watermain in North Street from the community hall and heading towards the Red Coach motel.

    All but one of the water services in the lanes and Victoria where Eagle Rock was working have been switched over to the newly installed watermain (these areas should not be affected by the shutdown). Finishing up the lanes and putting some fences back up is still to come.

    Construction can be inconvenient and we appreciate the community’s patience as we work to improve the water system.

    If you have questions about the project, please contact Elizabeth at eahlgren@rdek.bc.ca or 1-888-478-7335 in our Cranbrook office.


  • Construction Update #4 - May 27, 2019

    3 months ago

    Here is the latest Windermere Water Upgrade construction update.

    Starting today, Eagle Rock will be connecting the new watermain they installed to the existing water system by the Stolen Church and in Swansea at the lane north of Government. Some homes in the neighbouring area will be without water for the day, and our contractor has delivered notices to the affected property owners. Once tied in, they will work on switching the house water services from the old to the new, which involves working close to the property line. Some fences will be temporarily removed (they will be put back...

    Here is the latest Windermere Water Upgrade construction update.

    Starting today, Eagle Rock will be connecting the new watermain they installed to the existing water system by the Stolen Church and in Swansea at the lane north of Government. Some homes in the neighbouring area will be without water for the day, and our contractor has delivered notices to the affected property owners. Once tied in, they will work on switching the house water services from the old to the new, which involves working close to the property line. Some fences will be temporarily removed (they will be put back up following the work) and some landscaping may also be affected. This work is expected to take a couple of days. Following this, they will go back to the lane where they were working at the end last week (between Swansea and Victoria on the other side of Government) to finish installing the watermain there.

    Construction is often dusty. Eagle Rock is passing water trucks through the site regularly and intends to arrange for weekly sweeping of affected roads. If you do feel there is excessive dust in an area, please advise someone on site or give Elizabeth a call in our Cranbrook office.

    We had a question about the roads and we thought the response may be of interest. There are a number of patches around Windermere where the Contractor was investigating for the project. These patches will likely remain until the end of the project when Eagle Rock will have a paving subcontractor come in to complete all the repairs at the same time.

    If you have any questions or concerns, please call Elizabeth Ahlgren at the RDEK's Cranbrook office (250) 489-2791 / toll free 1-888-478-7335 or send her an email (eahlgren@rdek.bc.ca). She is the project lead and your best resource on this project.


  • Construction Update #3 - May 17, 2019

    3 months ago

    Construction has progressed since the last update. The watermain in Victoria and the lane north of Government has been installed. Eagle Rock, the Contractor, has left the site for the long weekend. Mark, the Site Superintendent, is in the area this weekend. As posted on the notices, if there are any concerns with the overland water supply, please call him.

    On Tuesday, Eagle Rock will be installing an Air Release Valve on the watermain at the corner of Victoria and the lane behind the store. Following that, testing on the installed watermain will begin. Once testing has all passed, which...

    Construction has progressed since the last update. The watermain in Victoria and the lane north of Government has been installed. Eagle Rock, the Contractor, has left the site for the long weekend. Mark, the Site Superintendent, is in the area this weekend. As posted on the notices, if there are any concerns with the overland water supply, please call him.

    On Tuesday, Eagle Rock will be installing an Air Release Valve on the watermain at the corner of Victoria and the lane behind the store. Following that, testing on the installed watermain will begin. Once testing has all passed, which can take a week or more, then Eagle Rock will come back to connect each service and remove the overland water service.

    On Wednesday, an all day shutdown is expected to do some work in Swansea and the lane south of Government. Notices will be provided to affected residents, but we wanted to provide some additional warning. We are doing our best to limit the number of people affected both for this one day shutdown and the overland water servicing that will follow.

    The next larger construction section will be the lane south of Government between Swansea and Victoria. It is planned to begin later next week, but there are a few other smaller jobs to finish up first.

    Preliminary notices have also been provided to homes on Sinclair Avenue and North Street in preparation for the construction that’s to come. This work will start near the store, head to the Community Center and then back towards the highway along North Street. If you have a notice on your door and haven’t contacted anyone yet, we’d appreciate hearing from you.

    Construction is disruptive to a community, and we appreciate everyone’s support through this time as we work to improve the water system.

    If you have any questions or concerns, please call me at the office (250) 489-2791 / toll free 1-888-478-7335 or send me an email (eahlgren@rdek.bc.ca).


  • Construction Update #2 - May 2, 2019

    3 months ago
    Windwatermap1

    Here is last week’s construction summary:

    The watermain along the highway has been mostly installed. There is still some finishing work to be done, including testing before it will be connected to the live watermains.

    Within the community, the contractor, Eagle Rock Construction, has been preparing to install temporary overland water service to homes where needed. This temporary waterline runs along the surfaces providing water – it does cross the road in places, and has been protected with material that does create a hump in the road. This allows the Contractor to shut down and remove the existing watermain which...

    Here is last week’s construction summary:

    The watermain along the highway has been mostly installed. There is still some finishing work to be done, including testing before it will be connected to the live watermains.

    Within the community, the contractor, Eagle Rock Construction, has been preparing to install temporary overland water service to homes where needed. This temporary waterline runs along the surfaces providing water – it does cross the road in places, and has been protected with material that does create a hump in the road. This allows the Contractor to shut down and remove the existing watermain which is in the way of installing the new watermain.

    What is Happening This Week:

    This week, Eagle Rock will be installing watermain by the Stolen Church heading south down Victoria, and then west (towards the lake) into the lane between Kootenay and Government. Things can (and have been known to!) change. The other lane slated for replacement is also mostly ready for the temporary overland water service and will follow. (Below is a sketch of the two construction areas, highlighted in yellow)

    That's the quick update on the project front. If you have questions, please contact Elizabeth Ahlgren, RDEK Project Supervisor at eahlgren@rdek.bc.ca or 1-888-478-7335 or 250-489-2791. She is the lead on the project and a fantastic resource.



  • Construction Update #1 - April 23, 2019

    3 months ago

    You may have noticed, our Contractor started last week with digging at various intersections. The construction project was awarded to Eagle Rock Construction out of Kamloops. Last week, they were doing their pre-locates, which means checking where the connections will be made to ensure that what’s in the ground matches what we’re expecting.

    This week, Ironman Directional Drilling (one of Eagle Rock’s subcontractors) will be starting on the installation of the watermain between Highway Drive and North Street. This is expected to take a week or so, depending on ground conditions.

    The timing of Windermere’s connection to the Water Treatment...

    You may have noticed, our Contractor started last week with digging at various intersections. The construction project was awarded to Eagle Rock Construction out of Kamloops. Last week, they were doing their pre-locates, which means checking where the connections will be made to ensure that what’s in the ground matches what we’re expecting.

    This week, Ironman Directional Drilling (one of Eagle Rock’s subcontractors) will be starting on the installation of the watermain between Highway Drive and North Street. This is expected to take a week or so, depending on ground conditions.

    The timing of Windermere’s connection to the Water Treatment Plant is unknown at the moment. We will send out more information as we know more, but it’s possible that it could be early fall.

    Any questions regarding the project, please contact Elizabeth Ahlgren, P.Eng., RDEK Project Supervisor at eahlgren@rdek.bc.ca or (250) 489-2791.